DISCLAIMER

Marigold is a brand owned by Freudenberg Household Products LP.

The Site is operated by Freudenberg Household Products LP and all rights there to exclusively belong to Freudenberg Household Products LP, unless stated otherwise.

Any information published through this Site, in particular information related to products, is given to the best of Freudenberg Household Products LP best knowledge. Such information shall in any way, as far as legally permissible, be construed as a guarantee or a representation of any kind or impose any liability on Freudenberg Household Products LP.

Without assuming liability, Freudenberg Household Products LP, at its sole discretion, may modify, alter or discontinue the operation of this Site or portions at any time. Freudenberg assumes no responsibility to update the Site.

Links to third-party sites do not constitute as an endorsement of such third-party sites by Freudenberg Household Products LP and they are not responsible for the availability of these sites or their content. Any claims or suits associated with the Site or its use shall be governed and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflicts of law principles.

TERMS AND CONDITIONS OF SALE

Freudenberg Household Products LP t/a Marigold is a limited partnership registered in England and Wales with registration number LP3997 and whose registered office is at 2 Chichester Street, Rochdale OL16 2AX.

The Marigold shop is fulfilled by Laundry Company and your contract is with DF Sales Ltd t/a Laundry Company, registered in England and Wales with Company Registration No. 05700537 | VAT Reg. 877305890 whose registered office is at 5a Babdown Airfield, Babdown, Tetbury, Gloucestershire, United Kingdom, GL8 8YL.

These are our Terms and Conditions of Sale, and in them we use certain words and expressions to mean specific things, as follows:-

“We”, “us”, “our”, or any other similar expression, means D F Sales Limited, trading as the Laundry Company, a company registered in England and Wales.

Our company registration number is 05700537 and our registered office is at 5a Babdown Airfield, Babdown, Tetbury, Gloucestershire, United Kingdom, GL8 8YL.

“You”, “your” or any other similar expression, refers to you, our customer who is purchasing products (“Goods”) from us through https://www.marigold.co.uk (“our site”), subject to the following terms and conditions (“Conditions”).

The expression “writing” includes, or when we use the words “writing” or “written” this is deemed to include, emails.

ACCESS AND USE OF OUR SITE

1. These Conditions only apply when you buy products directly from us. These Conditions do not apply where you have purchased any products directly through a third party website, in which case any contract entered into will be entered into as between you and that third party.
2. Access to our site is free of charge. We may alter, suspend or discontinue our site (or any part of it) at any time and without notice. We will not be liable to you in any way if our site (or any part of it) is unavailable at any time or for any period. Use of our site is subject to our Terms of Website Use, Privacy Policy and Cookie Policy (“Website Policies”) in force from time to time, copies of which can be found on our site.
3. We reserve the right to amend or update these Conditions or any of our Website Policies from time to time.

OUR CONTRACT

1. Our site will guide you through the ordering process. Please ensure that you have checked your order for Goods (“Order”) carefully before submitting it to ensure that it is complete and accurate in all respects.
2. In order to confirm your Order, you will be asked, and will need, to accept these Conditions. Our site explains how to do this. When we confirm to you in writing that we are able to provide you with the Goods, (“Order Confirmation”), the contract between you and us for the supply of Goods in accordance with these Conditions (“Contract”) shall come into force. Each Order shall form the basis of a separate Contract.
3. Once we have accepted your Order, you cannot change the details or quantity of Goods that you have ordered without our consent. If you wish to make any other changes under the Contract, for example any delivery arrangements, you must send us details in writing or call us on our Telesales number; details of which will appear on our site in the “Get in touch” section. We do not have to agree to any changes. If we do agree to any change, we will let you know if this change will require us to amend the cost or timing of the supply of Goods. If you do not wish to go ahead because of the amendment to the cost or timing, or do not respond within 3 working days, we will not have to honour the change and the original terms of the Contract will continue.
4. If we are unable to accept your Order, we will inform you of this in writing and will not charge you for the Goods. This might be for a variety of reasons, including (without limitation) because the Goods are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Goods or because we are unable to meet a delivery deadline you have specified. If your Order is not accepted for any reason, we will refund you in full for any payment we have already received from you.
5. If, due to any fault of our own, we are unable to deliver the Goods, we will offer you a full refund of what you have paid for those Goods, and any delivery charges paid, if appropriate.

GOODS

6. The images of the Goods on our website are there purely for illustration purposes. Although we have made every effort to display the colours and other aspects of the Goods accurately, we cannot guarantee that any illustration accurately reflects the colours of or any other aspect of the Goods. Your Goods may therefore vary slightly from those images.
7. We may make minor changes to the Goods to reflect changes in relevant laws and regulatory requirements and to implement minor technical adjustments and improvements. We reserve the right to withdraw any products from our site at any time and your purchase of the Goods is always subject to availability.

PRICING AND PAYMENT

8. The price of the Goods (which includes VAT) will be the price indicated on our site when you place your Order. Delivery and shipping options and any related charges will be presented to you as part of the Order process before you place your Order.
9. We take reasonable care to ensure that all prices advertised on our site are correct. We reserve the right to change any prices advertised on our site and to add, alter, or remove special offers on our site from time to time.
10. Payment for Goods and any related delivery or shipping charges must always be made upon entering into the Contract and you will be prompted to make such payment during the Order process. We will not deliver any Goods to you until we have received payment in full for the Goods and any associated charges.
11. We shall only accept the methods of payment stipulated on our site from time to time.

DELIVERY, RISK AND OWNERSHIP

12. Unless expressly agreed otherwise with you in accordance with Clause (6), we will only deliver Goods to addresses in the United Kingdom or Republic of Ireland.
13. Goods purchased through our site will be delivered as soon as reasonably practicable. We will use our best endeavours to deliver the Goods in accordance with the delivery option selected during the Order process but please note that all delivery and shipping options are estimates only and are subject to any delays caused by circumstances outside of our control. We will use our best endeavours to ensure that all Orders received before 2pm on a working day are dispatched for delivery the next working day (provided that the delivery location is in the United Kingdom), however we cannot warrant that your Goods will be delivered within any stated timeframe.
14. If the supply of Goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided that we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the Contract and receive a refund for any Goods you have paid for but not received and we will refund you in respect of any delivery charges which you have already paid.
15. If we try to deliver the Goods to you and you fail to accept delivery of them within 14 days of the day on which we first try or on which we inform you that the Goods are ready for delivery, we shall store the Goods until we are able to deliver them. We also reserve the right to charge you for the costs and expenses that we incur in storing the Goods, including insurance. If another 14 days pass from when we begin to store the Goods and we have still been unable to deliver the Goods, we may resell or otherwise dispose of some or all of them. If we do that and sell them at a higher price, we shall pay you back any excess over the price of the Goods that you have already paid (less reasonable storage and reselling costs). If however we cannot resell them for at least the price that you had agreed to pay for them, we reserve the right to claim the shortfall from you. For the avoidance of doubt, we may engage a third party to deliver or store the Goods, and in that event this Clause equally applies.
16. You will bear the risk of any loss of or damage to the Goods and you will own them from the time that we deliver the Goods to the address you gave us during the Order process.

OUR GUARANTEE

17. If your Goods become faulty for any reason for which we are responsible within any guarantee period specified for on those particular Goods (which you will normally find on the product’s packaging), we shall at our option repair or replace it, or offer you a full refund (subject to any exclusions stated on that product or any of its packaging).
18. To make a claim, please return the affected Goods to us together with your original proof of purchase. Items must be returned unused, undamaged and in their original packaging.
19. This guarantee is in addition to, and does not affect, your rights under general law in relation to goods that are faulty or not as described.
20. All Goods will be provided in accordance with the Contract. We will not replace the Goods under any guarantee if they have been damaged or misused in any way.

FAULTY DAMAGED OR INCORRECT GOODS

21. When we deliver the Goods to you, they will match their description (as set out in the Order), be free from material defects in design, material and workmanship, be of satisfactory quality and be fit for any purpose stated by us or for which they would normally be used.
22. When you receive the Goods, you should inspect them to ensure that the Goods comply with Clause (21) above. If you find that your Goods do not meet any of these standards, you must tell us this in writing within 24 hours of delivery. Our contact details can be found in the “Get in touch” section on our site. We may ask you to return the Goods to us (at your expense) within 14 days of delivery. Once we have had a reasonable amount of time to examine the Goods, if we believe that they were faulty when you received them, we may (in our discretion) offer to replace the defective Goods, or offer you a full or partial refund. This is your sole and exclusive remedy.
23. We will not be responsible for any failure of the Goods:
    1. where the failure arises because you did not follow any instructions we gave you in relation to the Goods (such as storage or maintenance);
    2. if you alter or repair the Goods without our written permission;
    3. if the failure arises as part of the normal ageing process, or as a result of fair wear and tear, intentional damage, misuse, or unusual conditions; or
    4. where the Goods differ from their description as a result of changes we have made to ensure they comply with any legal or regulatory standards.

ENDING THE CONTRACT

24. As you have purchased the Goods online, you have the legal right to change your mind within 14 days and receive a refund.
25. If you are exercising your right to change your mind, you must contact us to let us know. You must then return the Goods to us in their original condition within 14 days from the date on which you received the Goods. We will issue you a refund for the price you paid for the Goods together with any other payment which you made to us relating to the original delivery. Please return the Goods to us in a similar manner in which they were originally sent in order to ensure their safe return. You will be responsible for the cost of returning the Goods to us.
26. Any refunds due to you will be made using the same payment method that you used when placing your Order.
27. We may end the Contract at any time by writing to you if you do not, within a reasonable time, allow us to deliver the Goods to you. This does not limit any other rights or remedies we may have under the Contract.

OUR LIABILITY

28. We are responsible for loss or damage you suffer as a foreseeable consequence of our breaking this Contract or of our failure to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable. Furthermore, our liability shall not in any circumstances exceed the price you have paid for the Goods, except where Clause (30) applies
29. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or sub-contractors, or liability for fraud or fraudulent misrepresentation.
30. We shall not be liable to you as a result of any delay or failure to perform our obligations under this Contract as a result of any circumstances beyond our reasonable control.

How we may use your personal information

31. We may use the personal information about you or other individuals that you provide to us in order to supply the Goods, process your payment for such Goods, deal with any customer service enquiries you may have following the purchase of the Goods and, if you agreed to this during the Order process, to inform you about similar products that we provide; you may cease receiving these communications at any time by contacting us and letting us know. We will only give your personal information to third parties without your consent where the law either requires or allows us to do so. For further information, please read our Privacy Policy.
32. Where we extend credit to you for the Goods we may pass your personal information to credit reference agencies and they may keep a record of any search that they do.
33. When placing an Order over the internet, your payment details are transmitted over a secure encrypted HTTPS network. For maximum security of our users, credit card details are never stored on our systems.

Other important terms

34. We may transfer our rights and obligations under these Conditions to another person or organisation. You may only transfer your rights or your obligations under these Conditions to another person or organisation with our prior written consent.
35. You may transfer the benefit of any guarantee you are entitled to under these Conditions on the same terms to any person to whom you transfer ownership of the Goods after you have completed purchasing the Goods from us, for example, by selling the Goods to that person or giving them the Goods as a gift.
36. Nobody else has any rights under this Contract. This Contract is between you and us. No other person shall have any rights to enforce any of its terms.
37. If a court finds any part of this Contract illegal, unlawful or invalid, the rest of it will continue in force. Each of the provisions of these Conditions operates separately. If any Court or relevant authority decides that any of them are unlawful, the remaining provisions will remain in full force and effect.
38. If we do not insist immediately that you do anything you are required to do under these Conditions, or if we delay in taking steps against you in respect of your breaking this Contract that will not mean that you do not have to do those things or prevent us taking steps against you at a later date.
39. These Conditions are governed by English law and you can bring legal proceedings in respect of the Goods in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Goods in either the Scottish or the English courts.

4. Changes to these Terms

4.1             We reserve the right to amend these Terms from time to time. You are expected to check this page from time to time to take notice of any changes, as they are legally binding on you.

5. Which laws apply to any disputes?

5.1             Please note that these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree that the courts of England and Wales will have non-exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

1. By entering, the entrant agrees to be bound by the Terms and Conditions.

   1.       The name of the promotion is the Marigold NPD Bundle Giveaway (“the Promotion”). 

   2.       The following terms and all entry instructions contained elsewhere on the website https://www.marigold.co.uk/ (“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions. 

   3.       All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf. 

   4.       The Promotion is open to all UK residents aged 18 or over. Employees of the Promoter, its agents or of any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion. 

   5.       Entry into the Promotion is open from 10:00 (UK time) on the 14th February 2023 and will close at 12:00 (UK time) on the 20th February 2023. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the giveaway post on Facebook and Instagram. 

   6.       No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase. 

   7.     To enter the promotion you must follow the instructions within the copy of the Instagram or Facebook post.  

   8.     The Promoter will draw 5 winners at random - Facebook and from Instagram, on or before 25th February from all valid entries received 

   9.     Five prizes will be awarded in the Promotion. Entry into the Promotion does not, therefore, guarantee a prize. 

   10.     The prize is a bundle of the Marigold Let It Shine On & On! Microfibre Cloths and the Marigold Fresh Feel Household Gloves. We may substitute products depending on availability. Substitutes will be of equal or higher value. 

   11.     The Promoter will notify the winner through direct message on Facebook via @Marigold or Instagram via @Marigold_uk on or before 25th February 2023. 

   12.     The Promoter may suspend or cancel the Promotion at any time. 

   13.     The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into. 

   14.     The Promoter is Freudenberg Household Products Limited Partnership,  2 Chichester St, Rochdale OL16 2AX. 

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (for example, a letter sent by post, fax or email). If you wish to write our address is Laundry Company - Returns Department, Units 5A, Babdown Airfield Industrial Estate, Babdown, Gloucestershire, GL8 8YL, and our email address is viledasupport@laundrycompany.co.uk. You may use the attached model cancellation form, but it is not obligatory.

You can also fill in and submit the model cancellation form or any other clear statement electronically using our website https://www.vileda.co.uk/contact-page. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (for example, by email) without delay.

Alternatively you can call us on 0117 330 2277 to obtain a returns number, and details of how to return the item to us, before returning the item. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

Subject to the terms and conditions of sale as detailed on the website, if you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods.

We will make the reimbursement without undue delay, and not later than:
14 days after the day we receive back from you any goods supplied, or
(if earlier) 14 days after the day you provide evidence that you have returned the goods.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods to Laundry Company - Returns Department, Units 5A, Babdown Airfield Industrial Estate, Babdown, Gloucestershire, GL8 8YL without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

For heavy or bulk items, we may be able to offer a collection service. The collection would be made using DHL and can be arranged to take place any weekday between 9.00am and 5.30pm. This service would normally cost £12.50 (£45 for Airers depending on postcode), which we charge by refunding you for the value of the item(s) with the collection charge(s) deducted.

Should the cancellation of the contract be made due to unwanted item(s) or a change of heart, the products must be fully unused, in perfect resalable condition and in the original packaging with any instructions, in order to receive a refund. 

BRAND DISCLAIMERS

Removes over 99% of bacteria with just water*.

*Removes E. coli & S. aureus from laminate counter tops & ceramic tile as tested at a 3rd party lab.

The claim applies to: Marigold Let it shine! Microfibre Cloths (4 pack)

DECLARATION OF CONFORMITY

UK Declaration of Conformity - Handy Lightweight Gloves

These are the terms and conditions for the Marigold 75 Years Giveaway (the “Promotion”) (the “Terms”).

1.    Rules: Entry instructions for the Promotion are deemed to form part of these Terms, although these Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials, for the Promotion. By entering this Promotion you, the participant, agree to be bound by these Terms.
2.    Eligibility: The Promotion is open to all UK residents aged 18 or over at the time of entry except for employees of the Promoter and their immediate families, employees of any company responsible for redemption of prizes and any person directly connected with the planning or administration of the Promotion. Internet access and an Instagram or Facebook account are required for entry.
3.    Promotional Period: Entry into the Promotion is open from 10:00 (UK time) on the 30th June 2023 and will close at 23:00 (UK time) on the 9th July 2023. Entries received after the closing deadline will be void and not be entered into the Promotion.
4.    How to enter: 
(a)    Entry to the Promotion may only be made via @Marigold_uk Instagram or via the Marigold UK Facebook page. To enter the Promotion you must either:
(i)    On Instagram, you must post a picture or reel of yourself with your favourite Marigold product, letting us know why you love it to your Instagram feed and tag @marigold_uk. Instagram story submissions do not count. 
(ii)    On Facebook, you must post a picture or reel of yourself with your favourite Marigold product, letting us know why you love it in the comments section of the Marigold 75 years Giveaway promotional Facebook post posted on Marigold UK’s Facebook page. 
(b)    During the Promotion, some entries might be shared by the Promoter or @Marigold_uk may comment on your entry. This does not mean that you are a winner, neither does it increase your chances of winning.
5.    Entry Restrictions:
(a)    The Promoter reserves the right to disqualify without notice any entry which (in the Promoter’s reasonable opinion) contains:
(i)    political, sexist, racist, defamatory, profane, vulgar, obscene, indecent, homophobic, bullying, harassing, violent or otherwise unlawful or unacceptable content; 
(ii)    content that may infringe third party proprietary rights (including rights of publicity and/or privacy); 
(iii)    content that represents the Promoter or its products in a negative way or could cause damage to its brand and/or reputation; or 
(iv)    content that constitutes advertising or contains a link to a third party website. 
(b)    Incomplete or illegible entries or entries not in accordance with these Terms will be rejected. No responsibility is accepted for entries delayed, corrupted, misdirected or undelivered for whatever reason. The Promoter shall not be responsible for loss, delay or corruption of any data in transit or any delay or failure when attempting to participate in the Promotion. Proof of submission is not proof of receipt. 
(c)    Entry must be made directly by the person entering the Promotion. Entry made using methods such as a computer macro, a script or the use of automated devices or processes are prohibited and all such entries will be disqualified. 
6.    Prize Fund: There are 10 prizes in total. Each prize is a 1 x pack of each of the following products: Marigold Longer Bathroom Gloves, Marigold Gloves for Sensitive Skin, Marigold Fresh Feel Household Gloves, Marigold Extra-Life Kitchen Gloves, Marigold Extra-Tough Outdoor Gloves, Marigold Multi-Purpose Disposable Gloves, Marigold Let It Shine On&On! Microfibre Cloths, Marigold Let It Shine! Microfibre Cloths, Marigold Wiper Upper Multi-Purpose Cloths, Marigold Cleaning Me Softly Non Scratch Scourers, Marigold Scrub Away Heavy Duty Scourer. 
7.    Winner Selection: There will be 10 winners in total. The Promoter will draw ten winners at random, on the 12th July 2023. Each winner will be selected at random, under independent supervision or via a computer program producing a verifiably random draw, from all valid entries received.
8.    Winner Notification: 
(a)    The Promotor will notify each winner of their win via Instagram or Facebook Direct Message on or before 14th July 2023. Within 7 days of such notification, each winner will be required to respond to this direct message stating their full name and providing proof of age and an address within the UK to which the prize should be delivered.
(b)    Each winner has 7 days to claim a prize. If contact cannot be made, or the prize is not claimed, or the correct proof of age and/or address has not been provided within 7 days of the initial prize notification date, the prize will be deemed unclaimed and the Promoter may re-award the relevant prize as it sees fit to a substitute winner selected in accordance with the Terms (but shall not be obliged to do so). 
9.    Prize Fulfilment: 
(a)    Each prize will be dispatched to the winner’s designated UK delivery address within 28 days of receipt of the respective valid prize claim by the Promoter. 
(b)    It is the responsibility of each winner to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize claim to be processed. The Promoter cannot be held responsible for a winner failing to supply accurate information which affects prize acceptance or delivery of their prize. 
General:
10.    No cash or other alternative prize (in whole or in part) is available. The Promoter reserves the right to substitute products, where necessary, with products of equal or higher value.
11.    The Promoter accepts no responsibility for system errors or other issues that may result in disruption, non-availability, loss or late receipt of any prize-notification or prize-claim or a prize lost, delayed or damaged in transit or not received for any other reason outside the Promoter’s control.
12.    The Promoter reserves the right to disqualify without notice any entrant if the Promoter believes, in its absolute discretion, that the entrant has acted fraudulently, tampered with or attempted to disrupt or tamper with the operation of the Promotion or acted in violation of these Terms (and any prize award shall be forfeited).
13.    The Promoter reserves the right to suspend or cancel the Promotion (with no liability to any entrants or third parties) if it considers it necessary to do so due to circumstances outside its reasonable control. 
14.    Entrants are reminded to get the owner's permission before using a device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any Internet, mobile connection or other charges incurred in entering the Promotion.
15.    Entry into the Promotion is at the entrant's sole risk. To the extent permitted by law, the Promoter does not accept any responsibility and is not liable for any damage, loss, liabilities, injury, expenses or claims (whether in contract, tort or otherwise) suffered by any entrant arising out of or in connection with the Promotion and/or the allocation or use of a prize. Your statutory rights are unaffected. Nothing shall limit the Promoter’s liability for death or personal injury caused by its negligence or any other liability which cannot be excluded or limited under applicable law. 
16.    The Promoter shall use and process an entrant’s personal data in accordance with the Promoter’s privacy policy at www.marigold.co.uk/data-privacy. Winner details may be passed onto a third party for prize fulfilment and winner notification. By participating in the Promotion, you agree to the use of your personal data as described in these Terms.
17.    Without prejudice to the Promoter’s data protection obligations under relevant law, the surname and county of the winners shall be made available to anyone who requests it by emailing customercare.uk@fhp-ww.com before 1st September 2023. Entrants may request their surname and county is not published in the event they win by emailing customercare.uk@fhp-ww.com before 23:00 (UK time) on the 9th July 2023. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).
18.    This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. By entering this Promotion you (a) fully release Facebook and Instagram from all liability arising out of the Promotion; and (b) understand and accept that information disclosed in connection with the Promotion is disclosed to the Promoter and not to Facebook or Instagram. 
19.    The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into. 
20.    These Terms, and any dispute arising out of these Terms, shall be exclusively governed by and interpreted in accordance with English law and the exclusive jurisdiction of the courts of England and Wales.
Promoter: Freudenberg Household Products Limited Partnership, 2 Chichester St, Rochdale OL16 2AX.

These are the terms and conditions for the Marigold TerraCycle Poll (the “Promotion”) (the “Terms”). 
 
1.    Rules: Entry instructions for the Promotion are deemed to form part of these Terms, although these Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials, for the Promotion. By entering this Promotion you, the participant, agree to be bound by these Terms. 

2.    Eligibility: The Promotion is open to all UK residents aged 18 or over at the time of entry except for employees of the Promoter and their immediate families, employees of any company responsible for redemption of prizes and any person directly connected with the planning or administration of the Promotion. Internet access and an Instagram account are required for entry. 

3.    Promotional Period: Entry into the Promotion is open from 10:00 (UK time) on the 2nd of October and will close at 10:01 (UK time) on the 3rd of October 2023. Entries received after the closing deadline will be void and not be entered into the Promotion. 

4.    How to enter:  
a.    Entry to the Promotion may only be made via @Marigold_uk Instagram. To enter the Promotion: 
i.    On Instagram, you must complete the poll feature on @Marigold_uk’s Instagram stories on the 2nd of October. All questions within the poll must be answered. Everyone who fully completes the poll will be automatically entered 

5.    Entry Restrictions: 
a.    The Promoter reserves the right to disqualify without notice any entry which (in the Promoter’s reasonable opinion) contains: 
i.    political, sexist, racist, defamatory, profane, vulgar, obscene, indecent, homophobic, bullying, harassing, violent or otherwise unlawful or unacceptable content;  
ii.    content that may infringe third party proprietary rights (including rights of publicity and/or privacy);  
iii.    content that represents the Promoter or its products in a negative way or could cause damage to its brand and/or reputation; or  
iv.    content that constitutes advertising or contains a link to a third party website.  
b.    Incomplete or illegible entries or entries not in accordance with these Terms will be rejected. No responsibility is accepted for entries delayed, corrupted, misdirected or undelivered for whatever reason. The Promoter shall not be responsible for loss, delay or corruption of any data in transit or any delay or failure when attempting to participate in the Promotion. Proof of submission is not proof of receipt.  
c.    Entry must be made directly by the person entering the Promotion. Entry made using methods such as a computer macro, a script or the use of automated devices or processes are prohibited and all such entries will be disqualified.  

6.    Prize Fund: There are 5 prizes in total. Each prize is a 1 x pack of each of the following products: Marigold Longer Bathroom Gloves, Marigold Gloves for Sensitive Skin, Marigold Fresh Feel Household Gloves, Marigold Extra-Life Kitchen Gloves, Marigold Extra Tough Outdoor Gloves, Marigold Multi-Purpose Disposable Gloves, Marigold Latex Disposable Gloves 

7.    Winner Selection: There will be 5 winners in total. The Promoter will draw five winners at random, on the 5th of October 2023. Each winner will be selected at random, under independent supervision or via a computer program producing a verifiably random draw, from all valid entries received. 

8.    Winner Notification:  
a.    The Promotor will notify each winner of their win via Instagram Direct Message on or before 15th October 2023. Within 7 days of such notification, each winner will be required to respond to this direct message stating their full name and providing proof of age and an address within the UK to which the prize should be delivered. 
b.    Each winner has 7 days to claim a prize. If contact cannot be made, or the prize is not claimed, or the correct proof of age and/or address has not been provided within 7 days of the initial prize notification date, the prize will be deemed unclaimed and the Promoter may re-award the relevant prize as it sees fit to a substitute winner selected in accordance with the Terms (but shall not be obliged to do so).  

9.    Prize Fulfilment:  
a.    Each prize will be dispatched to the winner’s designated UK delivery address within 28 days of receipt of the respective valid prize claim by the Promoter.  
b.    It is the responsibility of each winner to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize claim to be processed. The Promoter cannot be held responsible for a winner failing to supply accurate information which affects prize acceptance or delivery of their prize.  

General: 
10.    No cash or other alternative prize (in whole or in part) is available. The Promoter reserves the right to substitute products, where necessary, with products of equal or higher value. 
11.    The Promoter accepts no responsibility for system errors or other issues that may result in disruption, non-availability, loss or late receipt of any prize-notification or prize-claim or a prize lost, delayed or damaged in transit or not received for any other reason outside the Promoter’s control. 
12.    The Promoter reserves the right to disqualify without notice any entrant if the Promoter believes, in its absolute discretion, that the entrant has acted fraudulently, tampered with or attempted to disrupt or tamper with the operation of the Promotion or acted in violation of these Terms (and any prize award shall be forfeited). 
13.    The Promoter reserves the right to suspend or cancel the Promotion (with no liability to any entrants or third parties) if it considers it necessary to do so due to circumstances outside its reasonable control.  
14.    Entrants are reminded to get the owner's permission before using a device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any Internet, mobile connection or other charges incurred in entering the Promotion. 
15.    Entry into the Promotion is at the entrant's sole risk. To the extent permitted by law, the Promoter does not accept any responsibility and is not liable for any damage, loss, liabilities, injury, expenses or claims (whether in contract, tort or otherwise) suffered by any entrant arising out of or in connection with the Promotion and/or the allocation or use of a prize. Your statutory rights are unaffected. Nothing shall limit the Promoter’s liability for death or personal injury caused by its negligence or any other liability which cannot be excluded or limited under applicable law.  
16.    The Promoter shall use and process an entrant’s personal data in accordance with the Promoter’s privacy policy at www.marigold.co.uk/data-privacy. Winner details may be passed onto a third party for prize fulfilment and winner notification. By participating in the Promotion, you agree to the use of your personal data as described in these Terms. 
17.    Without prejudice to the Promoter’s data protection obligations under relevant law, the surname and county of the winners shall be made available to anyone who requests it by emailing customercare.uk@fhp-ww.com before 3rd December 2023. Entrants may request their surname and county is not published in the event they win by emailing customercare.uk@fhp-ww.com before 10:01 (UK time) on the 3rd October 2023. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
18.    This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. By entering this Promotion you (a) fully release Instagram from all liability arising out of the Promotion; and (b) understand and accept that information disclosed in connection with the Promotion is disclosed to the Promoter and not to Instagram.  
19.    The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.  
20.    These Terms, and any dispute arising out of these Terms, shall be exclusively governed by and interpreted in accordance with English law and the exclusive jurisdiction of the courts of England and Wales. 

Promoter: Freudenberg Household Products Limited Partnership, 2 Chichester St, Rochdale OL16 2AX.