Our Customer Service Team is working through your emails as quickly as we can and appreciate your patience. Please be assured we are here to help, but there may be a delay getting back to you due to Covid-19 as our offices are only open for a limited time.
We will respond to your enquiry as quickly as possible during our office hours which are Monday to Friday from 9am to 5pm except Bank Holidays
All emails are in a queue, and we are answering them in the order they arrive.
We are unable to reply over the weekend, but we do aim to respond to you as quickly as possible.
In order to help speed up the reply process, please include as much information as possible in your query, for example, product names and full details of your experience including photos or video where possible.
Our fulfilment partner, Austen Group Limited T/A Laundry Company, is happy to answer any questions you may have. Please call 0117 330 2277 or email marigoldsupport@laundrycompany.co.uk
All products ordered from the Marigold UK website are fulfilled and processed by Austen Group Limited T/A Laundry Company, and your contract is with Austen Group Limited T/A Laundry Company Registered in England No. 05700537 | VAT Reg. No. 877305890.
If you have made a purchase from one of our retail partners such as Asda, Ocado, Tesco or Wilkinsons or you’d like some advice on one of our products, please phone the Marigold care line on +44(0) 345 7697 356, or email customercare.uk@fhp-ww.com.
