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Cookies

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. To ensure our website works fully for you it is recommend they are enabled.

What do cookies do?

Cookies allow websites to offer the best possible experience for each user. Without cookies this website would not be able to do simple tasks such as storing products in a shopping cart.

Are cookies safe?

Yes, they do not harm your computer and they do not contain any information that could be used by others to identify you personally. They also do not contain any confidential details such as your email address or payment details.

Can I turn cookies off?

This website uses cookies to make the website work. They are an essential part of how the website works, and to ensure it works properly for you, we recommend that they are enabled, but you are in control.

What cookies does this website use?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

First Party Cookies

Provider Cookie name Cookie description Duration
1st party CACHED_FRONT_FORM_KEY Magento internal for submitting forms: to prevent cross site csrf. Security cookie to prevent third parties to modify back end functions. Session
1st party CART The associaton with your shopping cart. 1 day
1st party CATEGORY_INFO Stores the category information on the page that allows to display pages more quickly. Session
1st party COMPARE The items that you have in the Compare Products list. 1 day
1st party CURRENCY Your preferred currency. 1 day
1st party CUSTOMER An encrypted version of your customer ID with the store. 1 day
1st party CUSTOMER_AUTH An indicator if you are currently logged into the store. 1 day
1st party CUSTOMER_INFO An encrypted version of the customer group you belong to. 1 day
1st party CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID. 1 day
1st party EXTERNAL_NO_CACHE A flag which indicates whether caching is disabled or not. 1 day
1st party FRONTEND Your session ID on the server. 1 day
1st party GUEST-VIEW Allows guests to edit their orders. 1 day
1st party LAST_CATEGORY The last category you visited. Session
1st party LAST_PRODUCT The most recent product your have viewed. 1 day
1st party NEWMESSAGE Indicates whether a new message has been received. 1 day
1st party NO_CACHE Indicates whether it is allowed to use cache. 1 day
1st party PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site. 1 day
1st party POLL The ID of any polls you have recently voted in. 1 day
1st party POLLN Information on what polls you have voted on. 1 day
1st party RECENTLY COMPARED The items that you have recently compared. 1 day
1st party STF Information on products you have emailed to friends. 1 day
1st party STORE The store view or language you have selected. 1 day
1st party USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies. 1 day
1st party VIEWED_PRODUCT_IDS The products that you have recently viewed. Session
1st party WISHLIST An encrypted list of products added to your wishlist. 1 day
1st party WISHLIST_CNT The number of items in your wishlist. 1 day
1st party ow_cookie_notice Stores any consent to the site’s use of  cookies. 1 month
1st party trackingOptin Stores the choice of the visitor, if on the side of the customer the trackingOptin is shown. It is also used for a possible opt-out. Session
1st party ga-disable-UA-44297323-1 Opt out to use of Google Analytics Permanent

 

Non-technical Cookies/Profiling/Advertising Cookies (“third Party Cookies”)

Provider Cookie name Cookie description Duration
Google UTMA Used to distinguish users and sessions. 14 months
Google Analytics UTMB & UTMC Used to determine new sessions/visits.
Google Analytics UTMZ Stores the traffic source or campaign that explains how the user reached your website. 6 months
Google Analytics __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.  2 years
Google Analytics __utmb Used to determine new sessions/visits. The cookie is created when the java library executes and not existing __utmb cookies exist. The cookie is updated everytime data is sent to Google Analytics. 30 minutes
Google Analytics __utmc Operated in conjuction with the _utmb cookie to determine whether the user was in a new session or visit. End of browser session
Google Analytics __utmt Used to threate request rate. 10 minutes
Google Analytics __utmz Stores the traffic source or campaign that explains how the user reached your site. 6 months
Google Tag Manager __dc_gtm_UA Cookie used by Google Tag Manager to store the website user’s account number. 1 minute
Google Tag Manager _gat_UAXXX Used to threate request rate. 1 minute
Google Analytics _gid Used to distinguish users. 1 day
Google Analytics __ga This cookie is used by the analytics.js library to store a unique client identifier (client ID), which is a randomly generated number. Once the ID is generated it is stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session and campaign data. 2 years
Google Ads (Google Inc.) ADVERTISING & RETARGETING Data are collected to retarget an audience with user specific display ads.
Google Remarketing (Google Inc.) ADVERTISING & RETARGETING Data are collected to retarget an audience with user specific display ads.
AdRoll (__ar_v4) ADVERTISING & RETARGETING This cookie enables the collection of user information based on interests  of visitor so as to deliver user specific advertising on other websites. The complete process is anonymized. 1 year
Facebook Social Plugin SOCIAL NETWORK COOKIES Collecting statistical data about sharing behaviour of users on social networks. The script does not set a cookie
Twitter Social Plugin SOCIAL NETWORK COOKIES The “Tweet” Button, redirects to Twitter, including services of Twitter and it interacts with the social network twitter.com (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If the Button with the Twitter Logo is clicked, there will be a direct connection to the servers of Twitter. The script does not set a cookie
Google Analytics UULE The UULE parameter has base64 encoding argument in URLs to geolocate search engine results pages.
Google Analytics NID Most Google users have a preferences cookie called “NID” in their browsers. NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language.
doubleclick.net IDE Used by Google DoubleClick to register and report the website’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuing the efficacy of an add and to present targeted ads to the user. 2 years
Google Analytics 1P_JAR Google advertising cookie used for user tracking and ad targeting purposes.
test_cookie doubleclick.net Used to check if the user’s browser supports cookies.
Google Tag Manager experiment With content experiments, we test which version of the landing page results in the greatest improvements in conversions Session
Google Tag Manager __utmx Used to determine a user’s inclusion in an experiment. 14 months
Google Tag Manager __utmxx Used to determine the expiry of experiments as user has been included in. end of browser session

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or certain parts or features of our site.

Managing Cookies

If you would prefer us not to use cookies in your browser, you can set your browser to reject cookies or to let you know when a website tries to put one in your browser software.

How to Disable Cookies

On Your PC

Internet Explorer

  1. Go to “Tools” and then “Internet Options”
  2. Click on the “Privacy” tab
  3. Click on the “Advanced” button
  4. Choose your preferred option in the cookies menu

Mozilla Firefox

  1. Go to “Tools” and then “Internet Options”
  2. Click on the Privacy icon
  3. Change the history settings to set your browser to reject all cookies, or to tailor your cookie settings to how you want them.

Google Chrome

  1. Click the Chrome menu button (⋮)
  2. Click the “Settings” button
  3. Click “Show advanced settings” or “Advanced”
  4. Click “Site Settings” or “Content settings”. This is in the “Privacy and security” section
  5. Choose your preferred option in the cookies menu

On an Apple Mac

Google Chrome

  1. Click the Chrome menu button (⋮)
  2. Click the “Settings” button
  3. Click “Show advanced settings” or “Advanced”
  4. Click “Site Settings” or “Content settings”. This is in the “Privacy and security” section
  5. Choose your preferred option in the cookies menu

Internet Explorer 5 (MacOS X)

  1. Choose Preferences from Explorer menu
  2. Select Receiving Files options
  3. Select Cookies
  4. Choose your preferred settings

Mozilla

  1. Choose Preferences from the Edit menu.
  2. Select Privacy & Security, then select Cookies.
  3. Choose your preferred settings.

Safari

  1. Choose Preferences from Safari menu
  2. Select Privacy icon
  3. Cookie settings are shown in window
  4. Choose your preferred settings

Opera

  1. Go to Opera in the main menu and select Preferences (or press Alt+P to access them directly)
  2. Select Privacy

Mobile

iPad

  1. Go to “Settings” and then select “Safari”
  2. Scroll to “Privacy & Security”
  3. Choose your preferred settings

iPhone

  1. Go to “Settings” and then select “Safari”
  2. Scroll to “Privacy & Security”
  3. Choose your preferred settings

Samsung Galaxy

  1. In the internet browser, open the menu and select “More”
  2. Choose “Settings”
  3. Scroll down to “Privacy”, and then click to accept or reject cookies, or to clear cookie data

All Other Mobile Devices

All Other Mobile Devices Please consult the device owner’s manual.

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